Company: PropTech Lab SRL, doing business as EightySeven
Registered address: Avenue Louise 350, 1050 Ixelles, Belgium
VAT / enterprise number: BE0723 968 210
Website: https://itseightyseven.com/
Contact email: idriss@itseightyseven.com

1. Scope and acceptance

1.1 Scope

These Terms and Conditions apply to all products and services offered by PropTech Lab SRL, doing business as EightySeven, including memberships, subscriptions, events, workshops, conferences, training sessions, community access, digital content, advisory formats, sponsorship opportunities, partner activities, and any other paid or free services made available by EightySeven.

The 12-month minimum commitment, automatic annual renewal, and one-month renewal notice rules apply only to memberships or subscriptions that are expressly sold, ordered, invoiced, or described as an annual commitment or annual membership. They do not apply to one-off event tickets, workshops, training sessions, sponsorships, partner activities, or other services unless expressly stated in the relevant offer, order form, or agreement.

1.2 Acceptance

By placing an order, registering for an event, purchasing a membership, submitting a payment, signing a proposal, accepting a quote, ticking an acceptance box in a checkout flow, or using any EightySeven service, the customer confirms that they have read, understood, and accepted these Terms.

1.3 Business and consumer customers

Unless expressly stated otherwise, EightySeven’s services are primarily intended for businesses, professionals, organisations, institutions, founders, operators, investors, and other professional users. If a customer acts as a consumer under applicable law, nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

1.4 Order of precedence

If there is a conflict between these Terms and a signed contract, written proposal, order form, sponsorship agreement, or membership-specific terms agreed with the customer, the following order applies:

1. the signed contract or order form;

2. the specific membership, event, sponsorship, or offer terms;

3. these general Terms and Conditions.

2. Definitions

In these Terms:

“EightySeven”, “we”, “us”, or “our” means PropTech Lab SRL, doing business as EightySeven.

“Customer”, “you”, or “your” means the person, company, organisation, or institution purchasing, registering for, accessing, or using our services.

“Member” means a customer who has purchased or been granted access to an EightySeven membership or community plan.

“Services” means memberships, subscriptions, events, workshops, community access, digital resources, advisory sessions, programmes, sponsorships, and any other service provided by EightySeven.

“Event” means any conference, workshop, roundtable, networking session, online session, webinar, training, delegation, meetup, or similar activity organised, co-organised, hosted, or promoted by EightySeven.

“Subscription” means a recurring paid service, including a membership billed monthly, annually, or on another recurring basis.

“Terms” means these Terms and Conditions, including the Membership Terms and any offer-specific terms displayed at checkout or on the applicable landing page.

3. Information, offers, and availability

3.1 Information on the website

We make reasonable efforts to ensure that information on our website, landing pages, emails, and checkout pages is accurate and up to date. However, minor errors, omissions, or changes may occur. We may correct obvious errors at any time.

3.2 Offers

Any offer, discount, promotion, early-bird price, campaign price, or limited-time price is valid only under the conditions stated in the relevant communication, landing page, order form, or checkout page. Unless stated otherwise, offers cannot be combined.

3.3 Availability

Access to events, workshops, memberships, programmes, and partner activities may be subject to availability, eligibility, capacity limits, approval, technical restrictions, or operational requirements.

3.4 Refusal or cancellation of orders

We may refuse, suspend, or cancel an order or registration where we reasonably believe that:

• the information provided is inaccurate, incomplete, fraudulent, or misleading;

• the customer has breached these Terms or a previous agreement;

• the customer has unpaid invoices or payment disputes;

• participation may create safety, compliance, reputational, or operational risk;

• the service is no longer available;

• the order was made using an obvious pricing or technical error.

If we cancel an order after payment and the customer has not breached these Terms, we will refund the relevant amount paid for the unavailable service.

4. Prices, VAT, and payment

4.1 Prices

Prices are shown in euros unless stated otherwise. Prices may be shown excluding or including VAT depending on the relevant sales channel, customer type, and legal requirements. The final payable amount will be displayed before payment wherever technically possible.

4.2 VAT and taxes

VAT and other applicable taxes will be charged in accordance with applicable law. Business customers are responsible for providing accurate billing details, including their legal name, billing address, VAT number, enterprise number, Peppol details where applicable, and any information required for invoicing.

4.3 Payment methods

Payments may be made by bank transfer, card, Stripe checkout, invoice, direct debit, or any other payment method accepted by EightySeven. Payment providers may apply their own terms and privacy notices.

4.4 Recurring payments

Where a customer purchases a subscription or membership billed on a recurring basis, the customer authorises EightySeven and its payment processor to charge the selected payment method for recurring fees, applicable taxes, and any agreed one-time fees, unless and until the subscription is cancelled in accordance with the applicable terms.

4.5 Payment due date

Unless otherwise agreed in writing, online purchases are payable immediately. Invoices are payable by the due date stated on the invoice. If no due date is stated, invoices are payable within 14 calendar days from the invoice date.

4.6 Late payment

If a customer fails to pay on time, EightySeven may, to the extent permitted by applicable law:

• suspend access to services, events, membership benefits, community spaces, or digital resources;

• charge statutory interest and reasonable recovery costs;

• require payment in advance for future services;

• cancel registrations or benefits;

• terminate the relevant agreement without prejudice to amounts already due.

For consumers, any late-payment consequences will apply only in accordance with mandatory consumer protection rules.

4.7 Chargebacks

A payment dispute, card chargeback, rejected direct debit, or failed payment does not constitute a valid cancellation. Customers must contact EightySeven first to resolve billing concerns. If a chargeback is raised without valid grounds, EightySeven may suspend services and recover associated costs to the extent permitted by law.

4.8 E-invoicing

For transactions where structured electronic invoicing is legally required, customers must provide the information needed to issue or receive compliant invoices. Where applicable, EightySeven may issue invoices through Peppol or another compliant channel.

5. Accounts, access, and customer information

5.1 Accurate information

Customers must provide accurate, complete, and current information when registering, purchasing, or communicating with EightySeven. Customers must promptly notify us of changes to billing, contact, company, VAT, or payment details.

5.2 Account access

Where access is provided to a community platform, portal, event app, content library, or digital environment, the customer is responsible for keeping access credentials secure and for all activity carried out under their account.

5.3 Non-transferability

Unless stated otherwise or approved in writing, memberships, accounts, passes, and access rights are personal or organisation-specific and may not be transferred, resold, shared, sublicensed, or used by unauthorised persons.

6. Events, workshops, and programmes

6.1 Event registration

Registration is confirmed only when EightySeven has accepted the registration and, where applicable, received payment or issued a written confirmation.

6.2 Event changes

We may change event formats, speakers, venues, schedules, agendas, content, partners, or delivery methods where reasonably necessary. We will make reasonable efforts to provide a comparable experience.

6.3 Event cancellation by EightySeven

If EightySeven cancels a paid event without providing a replacement date, digital alternative, credit, or substantially similar alternative, we will refund the event fee paid for that event. We are not responsible for travel, accommodation, internal costs, loss of opportunity, or other indirect costs incurred by attendees.

6.4 Customer cancellation for events

Unless event-specific terms state otherwise, the following cancellation rules apply to paid events and workshops:

• cancellation more than 14 calendar days before the event: refund or credit, less any non-recoverable processing costs;

• cancellation between 7 and 14 calendar days before the event: 50% refund or credit;

• cancellation less than 7 calendar days before the event: no refund;

• no-show: no refund.

Where legally required, mandatory consumer withdrawal rights remain unaffected.

6.5 Substitutions

For business registrations, a customer may request to substitute one attendee for another person from the same organisation, subject to eligibility, security, capacity, and operational requirements. Substitution requests must be made in writing before the event.

6.6 Conduct at events

Attendees must behave respectfully and professionally. EightySeven may refuse entry or remove any attendee whose behaviour is disruptive, unsafe, discriminatory, harassing, unlawful, or inconsistent with the event’s purpose or community standards. In such cases, no refund is due.

6.7 Event photography, video, and recordings

EightySeven may photograph, film, livestream, or record events for documentation, communication, educational, editorial, community, or promotional purposes. We will take reasonable steps to avoid intrusive use of identifiable images. Attendees who do not wish to appear in identifiable photos or videos should inform us before or at the event. Separate consent will be requested where required by law, especially for testimonials, interviews, close-up promotional use, or sensitive contexts.

6.8 Event materials

Slides, templates, recordings, reports, handouts, tools, and other materials made available during or after an event remain the intellectual property of EightySeven or the relevant rights holder. They are provided for personal or internal professional use only and may not be copied, published, resold, or redistributed without written permission.

7. Memberships and subscriptions — general rules

The general rules in this section apply to memberships and subscriptions. A 12-month minimum commitment applies only where the relevant membership or subscription is expressly sold, ordered, invoiced, or described as an annual commitment, annual membership, or minimum-term membership. If no minimum commitment is stated for a membership or subscription, the specific offer, checkout page, invoice, or order form determines the applicable term and cancellation rules.

7.1 Membership benefits

Membership benefits may include access to community activities, member-only events, workshops, introductions, content, resources, partner opportunities, discounts, newsletters, directories, visibility opportunities, or other benefits described on the applicable membership page or order form.

7.2 Membership start date

Unless stated otherwise, membership begins on the earlier of:

• the date payment is completed;

• the date EightySeven confirms acceptance of the membership;

• the date membership access or onboarding starts.

7.3 Changes to benefits

We may update, improve, replace, or discontinue specific membership benefits from time to time, provided that the overall nature of the membership remains substantially consistent. Benefits involving third parties, partners, venues, or external platforms may be subject to change or availability.

7.4 Membership eligibility

Some memberships may be subject to eligibility requirements, such as organisation type, role, sector, geography, capacity, professional relevance, or approval by EightySeven. We may refuse or revoke membership where the eligibility criteria are not met or where continued membership would create legal, compliance, community, reputational, or operational concerns.

7.5 Member responsibilities

Members must:

• use the membership professionally and lawfully;

• respect other members, partners, speakers, staff, and attendees;

• avoid spam, aggressive sales, harassment, scraping, unauthorised data collection, or misuse of contact details;

• keep confidential any non-public information shared in member-only settings;

• comply with community guidelines, event rules, and platform rules.

7.6 Suspension or termination for cause

EightySeven may suspend or terminate a membership immediately if a member:

• fails to pay amounts due;

• breaches these Terms;

• misuses community access, member data, content, or introductions;

• behaves in a way that is unlawful, unsafe, discriminatory, harassing, misleading, or harmful to the community;

• causes material reputational, operational, legal, or security risk.

Termination for cause does not release the customer from payment obligations already incurred.

8. Community Membership — Annual Commitment Terms

This section applies only to EightySeven Community Memberships or similar memberships that are expressly sold as an annual commitment paid monthly, including memberships purchased through a Stripe Payment Link, landing page, campaign, invoice, or order form. This section does not apply to general event tickets, workshops, one-off training sessions, sponsorships, or other non-membership transactions unless the relevant offer expressly says so.

8.1 Offer summary

The Community Membership is an annual membership commitment with a minimum duration of 12 months, billed monthly, unless a different billing structure is expressly agreed in writing.

Where the membership is sold through a promotional campaign, the applicable discount, setup fee, monthly fee, and billing terms are those displayed on the landing page, checkout page, invoice, order form, or written offer at the time of purchase.

8.2 First payment and setup fee

The first payment may include:

• the first monthly membership fee;

• a one-time setup, onboarding, or activation fee;

• applicable VAT or taxes.

For the Community Membership campaign described at checkout, the setup fee is €300 excluding VAT, unless the checkout page or invoice states otherwise.

8.3 Monthly recurring fee

After the first payment, the customer will be charged the monthly recurring membership fee for each remaining month of the minimum commitment period and for any renewal period, unless the membership is cancelled in accordance with these Terms.

8.4 Minimum 12-month commitment

By purchasing the membership, the customer commits to a minimum membership term of 12 months. The customer remains liable for all monthly fees due during the minimum commitment period, even if the customer stops using the membership or requests early cancellation.

8.5 No early cancellation during the minimum term

The membership cannot be cancelled for convenience before the end of the initial 12-month commitment. If EightySeven accepts an early termination request as a commercial exception, the customer remains responsible for any unpaid fees for the remainder of the minimum commitment period unless EightySeven expressly waives them in writing.

8.6 Automatic renewal

At the end of the initial 12-month commitment, the membership renews automatically for successive renewal periods of 12 months, unless either party cancels in accordance with the notice rules below.

8.7 Cancellation notice

To prevent renewal, the customer must send written cancellation notice at least one month before the renewal date.

Cancellation requests must be sent to: membership@itseightyseven.com

The cancellation request must include the customer’s legal name, billing email, organisation name, and membership plan. Cancellation is effective only after EightySeven confirms receipt or the applicable cancellation date in writing.

8.8 Late cancellation notice

If cancellation notice is received less than one month before the renewal date, the membership may renew and the customer remains responsible for the applicable renewal fees, unless EightySeven agrees otherwise in writing.

8.9 Discounted memberships

Where a membership is purchased under a promotional discount, such as a 40% discount campaign, the discount applies only under the conditions stated in the relevant offer. Unless expressly stated otherwise, discounts are not transferable, not exchangeable for cash, and cannot be combined with other discounts.

If the discount is stated to apply for the initial commitment period only, the membership will renew at the then-current standard price after the initial period, unless cancelled in accordance with these Terms.

If the discount is stated to apply for as long as the membership remains active, the discounted recurring fee continues until cancellation, termination, upgrade, downgrade, or a change agreed with the customer.

8.10 Setup fee non-refundable

The setup, onboarding, or activation fee is non-refundable once onboarding, activation, account creation, access provisioning, or membership preparation has started, except where mandatory law requires otherwise.

8.11 Payment failure during membership

If a recurring payment fails, EightySeven may retry the payment, request an alternative payment method, issue an invoice, suspend access, or terminate the membership. Payment failure does not cancel the membership or remove the customer’s obligation to pay the fees due under the minimum commitment.

8.12 Membership use

The Community Membership is intended for the purchasing organisation and its authorised representatives. Unless the applicable plan states otherwise, access may not be shared with unauthorised third parties, resold, transferred, or used to provide services to third parties.

8.13 Changes to membership level

Upgrades may be allowed during the membership term subject to the applicable price difference and written confirmation. Downgrades during the minimum commitment period are not permitted unless EightySeven agrees in writing.

8.14 Exclusions

Unless expressly included in the specific membership plan, the membership does not include:

• guaranteed investor introductions;

• guaranteed commercial outcomes;

• free access to all paid events;

• sponsorship rights;

• speaking slots;

• exhibition space;

• advisory or consulting services;

• travel, accommodation, meals, or third-party costs.

8.15 No guaranteed outcomes

EightySeven provides access, programming, community opportunities, events, content, and networking formats. We do not guarantee business development results, funding, partnerships, sales, publicity, investment, recruitment outcomes, or any specific commercial result.

9. Sponsorships, partnerships, and visibility packages

9.1 Sponsorship scope

Sponsorship, partnership, and visibility packages include only the benefits expressly stated in the applicable written proposal, order form, or agreement.

9.2 Content and brand approvals

Sponsor logos, descriptions, advertisements, speaker materials, and promotional content must be provided by the agreed deadlines and remain subject to EightySeven’s reasonable approval. We may refuse or remove content that is misleading, unlawful, offensive, discriminatory, reputationally harmful, or inconsistent with the purpose of the event or community.

9.3 No guarantee of leads or outcomes

Sponsorship and visibility packages do not guarantee leads, attendees, sales, investment, press coverage, or commercial outcomes unless expressly agreed in writing.

10. Digital content and online services

10.1 Access

Digital content, recordings, templates, reports, databases, member portals, and online resources may be provided for a limited period, to specific customer categories, or subject to technical access conditions.

10.2 Restrictions

Customers may not copy, scrape, download in bulk, resell, publish, share, reverse engineer, or commercially exploit digital content or platform materials unless expressly permitted in writing.

10.3 Availability

We aim to keep online services reasonably available but do not guarantee uninterrupted access. Access may be interrupted for maintenance, updates, security, third-party service issues, or circumstances beyond our control.

11. Community standards and acceptable use

Customers, members, attendees, partners, and users must not:

• harass, threaten, discriminate against, or abuse others;

• send spam, unsolicited bulk messages, or aggressive sales communications;

• scrape, export, or misuse contact details or member information;

• misrepresent identity, affiliation, credentials, or intentions;

• share confidential or private information without authorisation;

• upload or distribute malware, harmful code, or unlawful content;

• use EightySeven services to promote illegal, harmful, misleading, or unethical activities;

• disrupt events, workshops, platforms, or community spaces;

• infringe intellectual property, privacy, or data protection rights.

We may moderate, remove content, restrict access, suspend participation, or terminate membership where these standards are breached.

12. Intellectual property

12.1 EightySeven materials

All content, formats, frameworks, reports, templates, designs, databases, websites, branding, event concepts, workshop materials, community materials, recordings, and other intellectual property created or provided by EightySeven remain owned by EightySeven or its licensors.

12.2 Limited licence

Subject to payment and compliance with these Terms, customers receive a limited, non-exclusive, non-transferable licence to use materials provided by EightySeven for their own internal professional purposes only.

12.3 Customer content

Where a customer provides logos, descriptions, speaker bios, photos, materials, presentations, or other content, the customer grants EightySeven a non-exclusive licence to use that content for the purpose of delivering, promoting, documenting, and reporting on the relevant service, event, membership, partnership, or sponsorship.

12.4 Customer warranties

Customers confirm that they have the rights necessary to provide any content they submit to EightySeven and that such content does not infringe third-party rights or applicable law.

13. Confidentiality

13.1 Confidential information

Confidential information includes non-public business, technical, commercial, financial, strategic, personal, or operational information disclosed in connection with a membership, event, workshop, advisory session, roundtable, or private community activity.

13.2 Obligations

Customers must use confidential information only for the purpose for which it was shared and must not disclose it to third parties without permission, unless required by law.

13.3 Public and non-confidential information

Confidentiality obligations do not apply to information that is publicly available, already lawfully known, independently developed, or disclosed with permission.

13.4 Chatham House-style formats

Where an event or session is stated to operate under Chatham House Rule or similar confidentiality rules, participants may use the information received but may not reveal the identity or affiliation of the speaker or participants unless authorised.

14. Data protection and privacy

14.1 Personal data

EightySeven processes personal data in accordance with applicable data protection law and its Privacy Policy. Customers should review the Privacy Policy for information about what personal data we collect, why we process it, how long we retain it, and what rights individuals have.

14.2 Customer responsibility

Customers are responsible for ensuring that any personal data they provide to EightySeven has been collected and shared lawfully, including attendee details, employee details, speaker information, billing contacts, and marketing contacts.

14.3 Event and community data

Participants acknowledge that certain basic information, such as name, organisation, role, and professional profile, may be visible to other participants where this is necessary for event delivery, networking, community access, or membership functionality.

14.4 Third-party platforms

We may use third-party platforms for payments, registrations, communications, community management, CRM, analytics, email, video conferencing, event apps, or content delivery. Those third parties may process personal data under their own terms and privacy notices where applicable.

15. Third-party services, venues, and partners

Some services may involve third-party venues, payment processors, software providers, sponsors, speakers, partners, facilitators, caterers, or other suppliers. EightySeven is not responsible for third-party terms, systems, acts, omissions, failures, or content, except to the extent required by law.

Customers must comply with reasonable venue rules, platform rules, security rules, health and safety requirements, and partner conditions communicated in connection with an event or service.

16. Warranties and disclaimers

16.1 Professional information

EightySeven may provide insights, trends, market information, speaker perspectives, case studies, introductions, and strategic discussions. This information is provided for general professional and informational purposes only and does not constitute legal, tax, investment, financial, technical, or other regulated advice.

16.2 No guarantee

We do not guarantee that participation in any membership, event, workshop, programme, or community will produce any specific commercial, financial, fundraising, investment, partnership, recruitment, innovation, or operational outcome.

16.3 Customer decisions

Customers remain responsible for their own decisions, due diligence, compliance, business activities, investments, partnerships, and commercial actions.

17. Liability

17.1 Exclusion of indirect loss

To the fullest extent permitted by law, EightySeven is not liable for indirect, incidental, special, consequential, punitive, or economic losses, including loss of profit, revenue, goodwill, business opportunity, data, anticipated savings, investment, or reputation.

17.2 Liability cap

To the fullest extent permitted by law, EightySeven’s total aggregate liability arising out of or relating to any service, membership, event, order, or agreement is limited to the amount paid by the customer to EightySeven for the specific service giving rise to the claim during the 12 months preceding the event giving rise to liability.

17.3 Non-excludable liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct, death or personal injury caused by negligence, or mandatory consumer rights.

17.4 Customer indemnity

Business customers agree to indemnify EightySeven against claims, losses, damages, costs, and expenses arising from their breach of these Terms, unlawful conduct, misuse of services, infringement of third-party rights, or content supplied by the customer.

18. Force majeure

EightySeven is not liable for delay or failure to perform caused by events beyond its reasonable control, including strikes, labour disputes, public health events, venue closures, transport disruption, supplier failure, power or internet failure, cyber incidents, government action, changes in law, extreme weather, civil unrest, war, terrorism, or other force majeure events.

Where a force majeure event affects an event or service, EightySeven may reschedule, move the event online, modify the format, provide a credit, or offer a comparable alternative where reasonable.

19. Cancellation, refunds, and statutory rights

19.1 General rule

Refunds and cancellations are governed by the specific terms applicable to the relevant service, event, membership, subscription, order form, or checkout page.

19.2 Services already started

Where a customer has requested immediate access, onboarding, activation, digital delivery, or performance of services, refunds may be limited or unavailable once performance has started, to the extent permitted by applicable law.

19.3 Dated events and activities

For events, workshops, conferences, and activities scheduled for a specific date or period, cancellation and withdrawal rights may be limited under applicable law. The specific cancellation policy for the relevant event applies unless mandatory law provides otherwise.

19.4 Consumer rights

If the customer is a consumer and mandatory consumer protection rules apply, the customer retains all rights that cannot legally be excluded. In case of conflict, mandatory consumer rights prevail.

20. Complaints and dispute resolution

20.1 Contact us first

Customers should contact EightySeven first with any complaint, billing issue, cancellation request, or dispute. Complaints must be sent to [insert complaints email] and should include the customer’s name, organisation, invoice or order reference, and a clear description of the issue.

20.2 Good-faith resolution

Both parties agree to try to resolve disputes in good faith before starting legal proceedings, except where urgent action is required to protect rights, confidentiality, intellectual property, payment claims, or safety.

20.3 Consumer mediation

Where the customer is a consumer and applicable law allows it, the customer may have access to competent consumer mediation or alternative dispute resolution bodies in Belgium.

21. Changes to these Terms

We may update these Terms from time to time. The version published on our website at the time of purchase or renewal applies to that purchase or renewal, unless mandatory law requires otherwise.

For ongoing subscriptions or memberships, material changes will be communicated where reasonably required. If a customer does not agree to material changes affecting a renewal period, the customer may cancel the renewal in accordance with the applicable cancellation terms.

22. Assignment and subcontracting

Customers may not assign, transfer, or delegate their rights or obligations under these Terms without EightySeven’s prior written consent.

EightySeven may use subcontractors, suppliers, platforms, partners, and service providers to deliver its services, provided that EightySeven remains responsible for the services to the extent required by law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions remain in effect. The invalid provision will be replaced or interpreted by a valid provision that most closely reflects the original commercial intention, to the extent permitted by law.

24. Governing law and jurisdiction

These Terms and any non-contractual obligations arising from or relating to them are governed by Belgian law.

Subject to mandatory consumer rights and any mandatory jurisdiction rules, the courts of Brussels, Belgium have jurisdiction over disputes arising from or relating to these Terms, the services, memberships, events, or orders.